The Stop Hate UK BSL Service

This service is open from 08.00 to midnight every day.

Click on the ‘Connect’ button to connect to a BSL interpreter.

This service is provided for Stop Hate UK by InterpreterNow


username: stophate
password: stophate

User Guide

If you have been affected by Hate Crime you can call the Stop Hate UK Helpline in BSL through this service. You need to live in one of the areas covered by Stop Hate UK or the crime must have happened in one of those areas.

You make a video call to an InterpreterNow interpreter, they telephone the StopHate telephone line and then relay your conversation with the call handler.

Through the helpline you can

  • report the hate crime
  • get information, advice, and support that is independent and confidential

Your call is private. Stop Hate UK will never tell anyone else about you or that you called, unless you want them to.


You can find details of the areas covered by Stop Hate UK at

You can also report Hate Crime if you are a member of the Roma, Gypsy or Traveller community and live in the Yorkshire & Humber region.


You need to be using a modern computer with a webcam and good broadband internet connection. Click on the blue Connect button and then enter

  • Username: stophate
  • Password: stophate

Then click on the icon at the bottom of the screen to start the video call.

It is best if no one else is using your internet connection at the time you make the call, especially not for streaming videos or playing online games.


Hate crime is any crime against someone because of any aspect of their identity.  There are 5 monitored strands of Hate Crime, when people are targeted because of their:

  • Disability
  • Gender identity
  • Race or ethnicity
  • Religion or faith
  • Sexual diversity

However, Stop Hate UK will support anybody who has been targeted for any aspect of their identity.

The crime can be against a person or their property.


If you do not live in an area covered by StopHate UK and you want report a hate crime to the police, then you can do this through an online form at the True Vision website.

You cannot make a call to True Vision in BSL and they do not provide advice or support. The form is on the True Vision website at


If anyone is in danger right now, or if you are calling about an emergency, then:

  • text EmergencySMS. Text your message to 999. REMEMBER you must register first by texting ‘REGISTER’ to 999. Then follow the instructions. For further information visit the website


  • Use NGTS (Next Generation Text Services) by calling 18000. NGTS is the new name for Type Talk


Voice call 999 if you are able to.